Nature's Village Resort

A warm friendly welcome upon arrival is something every hotel guest anticipates. More than that, I was greeted by name and every time thereafter. At breakfast, the receptionist welcomed us with a smile while the egg station waiter cheerfully greeted good morning! He prepared and delivered the ordered omelette to the table with flair, without delay. Seeing that the wait staff was rather short, he was also quick to wait on guests’ tables. When we returned to the room at the end of a hectic day, my husband wanted to make a cup of coffee. Everything was in the room except boiling water. He walked a few meters to the water dispenser in the hallway. The inviting scent of coffee made me wish for a cup too, so he went a second time. A passing Housekeeping staff saw what was going on and without being asked, fetched an electric kettle for our room. Flexibility and sensitivity to guests’ needs seemed imbedded in the staff’s minds and hearts. This kind of initiative and genuinely happy, efficient service abounds across the hotel and overall reflects management’s meticulous training, motivation and value of their team. I highly recommend to visit this hotel when in Bacolod, Negros Occ Philippines.

They upgraded their grounds and rooms. It really great value for the money you are spending. Food had also improved and reasonably priced.

Everything was exceedingly good, especially the polite lovely staff. Free breakfast was lovely, and the menu for the restaurant was perfect.Weddings went on every day, so there was no shortage of romance in the air. The only issue we had were certain problems with the room. The overhead light fixture only dimmed, but never shut completely off and some of the recessed lights blinked. We had to reach up and physically covered the lights with foil. The bed was spacious and neat but really really hard.

The resort had friendly and helpful staff. It had a good location and for the excellent service the cleanliness of the room, the restaurant/ bar, quality of food served in the local breakfast buffet, amenities and function rooms, it was surprisingly very affordable.

The room was so spacious! The bed was huge and it was equipped with standard resort facilities. The resort staff were also accommodating. They allowed us for an early check-in. Breakfast buffet was also delicious though the choices were not too many.